Propose a Bus Route - Perth Bylaws Guide

Transportation Western Australia 3 Minutes Read ยท published February 11, 2026 Flag of Western Australia

Proposing a new bus route in Perth, Western Australia involves engaging both the Public Transport Authority (Transperth) and local government stakeholders early. This guide explains who is responsible, how to prepare a submission, what supporting evidence helps, likely timelines, and how enforcement or objections are handled. It is aimed at community groups, local councillors, business precincts and individuals seeking changes to public transport provision in the Perth metropolitan area.

Who is responsible

The Public Transport Authority (Transperth) plans and operates metropolitan bus services, while local councils (for example, the City of Perth) manage kerbside facilities, bus stop locations and local traffic impacts. For service design, submit requests or evidence to Transperth using their customer feedback channels[1]. For kerbside, permitting or local traffic concerns contact the City or relevant local government and include planners in your proposal[2].

Start early and gather local patronage data before submitting a request.

How to prepare a proposal

  • Collect trip data and peak times, and map desired origin-destination patterns.
  • Survey potential users or gather petition data showing demand and typical travel times.
  • Prepare a clear route map, proposed stops and advice on required kerbside changes.
  • Engage your local councillor and council transport officers to record local support.
  • Consider complementary measures such as shelter upgrades or accessibility improvements.

Consultation and decision process

Transperth or the PTA may undertake an internal assessment and wider community consultation for material route changes. Expect assessment of patronage, cost, timetable impacts and vehicle/network constraints. Decisions are typically made by the relevant transport planner or committee; specific internal decision pathways are not specified on the cited page[1].

Decisions on new routes balance community benefit against operational cost and network fit.

Penalties & Enforcement

Proposing or requesting a new bus route does not itself attract penalties. Enforcement matters relate to improper use of bus infrastructure (for example, illegal parking in bus zones) and to compliance with permits for kerbside changes.

  • Fine amounts for parking or obstruction of bus stops: not specified on the cited page[2].
  • Escalation for repeat or continuing offences: not specified on the cited page[2].
  • Non-monetary sanctions may include removal of unauthorised infrastructure, orders to clear obstructions, or court action where offences are serious; specific sanctions are not listed on the cited page[2].
  • Enforcer and complaints: service planning or service faults are handled by Transperth; local parking and kerbside enforcement is handled by the relevant local government or WA Police as appropriate[1].
  • Appeal/review routes and time limits: not specified on the cited page for service design decisions; contact the Public Transport Authority for procedural detail[1].
  • Defences or discretion: operational exemptions or temporary arrangements (for events) may be approved by the PTA or local government subject to permits; specific tests and criteria are not published on the cited pages.
If enforcement is relevant to your proposal, request written guidance from the PTA and your local council early.

Applications & Forms

Transperth accepts customer feedback and submissions through its official feedback/contact channels; the Transperth feedback page includes the contact form and details for service requests, though a dedicated "new route" application form is not separately published on that page[1]. Fees for submitting a proposal are not specified.

Action steps

  • Gather patronage evidence and route maps.
  • Submit a written proposal to Transperth using the customer feedback channel with clear contact details and supporting documents[1].
  • Notify your local council and request a technical meeting to discuss kerbside, stop locations and any permit needs[2].
  • Follow up after six to eight weeks and ask for the expected timeline for assessment.
  • If the decision is adverse, request written reasons and inquire about review or internal appeal pathways.

FAQ

How do I request a new bus route?
Prepare evidence of demand and submit a proposal to Transperth using their customer feedback channel; copy your local council so kerbside issues can be assessed.
Is there a fee to propose a new route?
No specific submission fee is published on the Transperth feedback page; any permit fees for kerbside works are set by the local council and must be checked with them.
How long does assessment take?
Times vary; contact Transperth for an expected timeline when you submit as specific processing times are not specified on the cited page.

How-To

  1. Research local demand and map proposed origin-destination points.
  2. Consult your local council about kerbside, stops and permits.
  3. Compile a written submission with maps, patronage evidence and stakeholder letters.
  4. Submit to Transperth via the official feedback/contact form and request an acknowledgement[1].
  5. Follow up with the PTA or Transperth staff and attend any consultation meetings.

Key Takeaways

  • Transperth is the primary contact for service proposals.
  • Include local council early for kerbside and stop approvals.

Help and Support / Resources

  1. [1] Transperth - Customer feedback
  2. [2] Public Transport Authority - Contact us

Categories

General Governance and Administration Public Safety Public Health and Welfare Land Use and Zoning Housing and Building Standards Transportation Environmental Protection Parks and Public Spaces Business and Consumer Protection Taxation and Finance Labor and Employment Education Civil Rights and Equity Elections and Campaign Finance Events and Special Uses Signs and Advertising Utilities and Infrastructure Technology and Data