Perth Transport Accessibility Bylaws - Feedback

Transportation Western Australia 3 Minutes Read · published February 11, 2026 Flag of Western Australia

Perth, Western Australia residents and visitors can provide feedback on transport accessibility issues that affect local travel, kerbside access, public transport stops and compliance with city bylaws. This guide explains where to submit comments, who enforces accessibility-related local laws, typical enforcement outcomes, and the practical steps to apply for permits, report problems or appeal decisions in Perth.

How to give feedback and report accessibility issues

Start by describing the issue (location, time, photos, mobility impact) and whether it concerns footpaths, kerb ramps, parking for people with disability, bus stop access or public transport services. For public transport accessibility incidents, contact the Public Transport Authority and Transperth customer feedback channels; for local roadside or kerbside issues, contact the City of Perth by-law enforcement or the local council service request system.

Provide exact location details and photos when possible.

Penalties & Enforcement

Relevant enforcement for kerbside restrictions, parking and some public-access works is handled by local by-law enforcement teams or council compliance officers. The City of Perth publishes its local laws and enforcement framework on its official local-laws page; specific fine amounts and scales for accessibility-related contraventions are not specified on the cited page.City of Perth - Local Laws[1]

  • Fines: not specified on the cited page; see the local laws page for particulars and schedules.
  • Escalation: the local laws page does not list first/repeat/continuing offence ranges; enforcement discretion is noted generally.
  • Non-monetary sanctions: compliance orders, removal or modification notices, and court action are possible under local laws; specific orders referenced on council pages.
  • Enforcer: By-law Enforcement, City of Perth; report via the council contact or service requests (see Help and Support / Resources below).
  • Appeals and review: appeals typically proceed via local government review mechanisms or the Magistrates Court; time limits for review are not specified on the cited local-laws page.
If a fine or notice is issued, act promptly to request review or lodge an appeal within the stated period.

Applications & Forms

Many accessibility outcomes require no single consolidated statewide form; specific applications (e.g., for commercial vehicle loading zones, temporary works on footpaths or construction affecting access) are managed by the City of Perth or the relevant permit authority. Where a formal application is required, the city publishes the form name and submission steps on its permits and approvals pages; if a form is not listed for a particular issue, the council asks users to submit a service request or written complaint.

  • Parking/loading zone permit: check the City of Perth permits pages for application details and fees — not specified on the cited local-laws page.
  • Footpath/works permit: apply via the council’s development or works approvals portal where required.

Practical action steps

  • Document the issue: take photos, note times, and record how access is affected.
  • Contact the responsible authority: submit to City of Perth service request for local infrastructure issues or Transperth/WA PTA for public transport problems.
  • Keep records: save reference numbers, notices, and any correspondence for appeals.
  • If issued a notice or fine, ask for review in writing and check the council’s guidance on appeals promptly.
If access creates immediate safety risk, contact emergency services and report the hazard to the council at once.

FAQ

How do I submit feedback about an inaccessible bus stop?
Contact Transperth customer feedback or the Public Transport Authority with location, route number and photos; the PTA handles public transport infrastructure requests.
Who enforces accessibility on public footpaths and kerb ramps?
Local council by-law enforcement and city works teams manage footpath and kerb infrastructure; report problems to the City of Perth service request system.
Can I appeal a council fine related to parking in a disability bay?
Yes, appeals or review requests are normally available; follow the instructions on the infringement notice and the local council’s review process.

How-To

  1. Identify and document the accessibility issue with photos, precise location and description.
  2. Submit a report to the City of Perth service request portal for local infrastructure, or to Transperth/WA Public Transport Authority for public transport issues.
  3. Retain confirmation numbers and any correspondence; request updates if there is no response within the council’s stated timeframe.
  4. If you receive an infringement or notice, apply for review following the instructions on the notice and seek further remedies if required.

Key Takeaways

  • Report accessibility issues promptly with photos and location details.
  • City of Perth handles local infrastructure; Transperth/WA PTA handles public transport infrastructure.
  • Keep records for appeals and follow the council’s review process if issued with a notice.

Help and Support / Resources

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